
Last night I had dinner at a vegetarian Vietnamese restaurant with the ClimateXchange crew. Today we will have five hours together to plan where we go to from here. We have a website which provides a service to most of the local environment activist groups.
I have now had two modems delivered and still have the same problem. There seems to be no problem with either of the modems. I am now in the eighth day since I first tried to connect to this internet service provider (ISP). Now I am awaiting a call from a local technician to test the quality of the line to the phone exchange. I am no longer angry - just resigned to the stupidity of large corporations.
Last night, at about 6 pm, I was told that a technician would call me within six hours. It did not happen.
Now it is the weekend. I am expecting to be told that the call has only been promised to be within six hours during business hours! In that case I can expect to be called only on Monday.
I shall call this morning to see whether I can get progress before then. I was even told that "a fee may be charged". Well, I have the complaints phone number and I am very close to calling them.


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