Broadband - the end is in sight (maybe?)

I have cancelled my contract with Australia's largest supplier of broadband internet services, after a fortnight of frustration, poor service and incompetence. I was never able to log on, or download a single byte of data.

I have chosen to stay with my trusted local ISP provider of the past ten years, and through them to access the internet via cable from another local supplier. I know I can go to both supplier's head offices right here to get any problems ironed out. I am paying more but I hope to get a far superior service. I will know by next Friday, after "five business days" have elapsed.

I will definitely tell you how all this turns out...